All
orders are usually processed
within 24 hours, pending payment.
We have two shipping options through USPS, a standard 3-5 day
delivery and an express 1-2 day delivery. All shipping is calculated at
the time of purchase. If other delivery options are
required then please contact us
before placing your order so that we can confirm the shipping details.
An
example of our shipping rates are as follows*:
Number
of bars
Approximate
shipping weight (oz)
Standard
shipping
Express
shipping
1
10
2.70
4.80
2
15
4.80
4.80
3-5
20-30
4.85
5.05
6-8
35-45
5.70
5.95
9-11
50-60
6.75
6.80
12+
65+
9.80
9.80
*Please
note that this is one example of a shipping calculation.
Delivery
charges
may be slightly different to your area.
Lip
balms will be shipped at $1 per order regardless of quantity. If
included in an order of soap then a $1 shipping charge will be added to
the shipping total.
At
Aroha Organics we are commited to living a more sustainable life so we
try to reuse shipping materials and boxes whenever
possible
and we are looking for more economical shipping alternatives.
Sales
Tax
We
are required to charge 5.5% sales tax on all sales within Wisconsin.
Otherwise no sales tax is charged.
Return
Policy
If you are in anyway
dissatisfied with the product you have received then please feel free
to return your goods for a full refund. We allow returns up to 30 days
from the purchase date. Some restrictions do apply and the customer is
responsible for all return shipping costs. Please
contact
us and include your order number and
reason for returning the product.
If an item is damaged in
transit
please contact
us immediately.
We
are dedicated to supplying you with a superior product
and first class service. We have tested our soaps and balms
thoroughly
on family and friends and hope you will enjoy them as much as we do.
Disclaimer
Whenever
trying new products we recommend that you spot test prior to use on a
small patch of skin.
Our friends and family test our soaps and balms before selling and all
ingredients
are listed, so please check if there are any you are allergic to.
If any irritation does occur, please discontinue immediately.
Our soaps and balms are not indended to treat or heal any ailment but
please talk
to your doctor about using natural remedies to treat
a condition. If there are any questions about our ingredients and
their skin benefits please contact
us.